Processing Time
Orders are processed and prepared for shipment within 1–2 business days of purchase, Monday through Friday, excluding holidays.
Shipping Carriers
We ship using USPS, UPS, and FedEx, selecting the most reliable carrier for your delivery address and package size.
Shipping Time & Estimated Delivery
Once shipped, orders typically arrive within 5–6 business days. Combined with processing time, most orders arrive within 6–8 business days of being placed.
Delivery estimates are not guaranteed and may vary due to carrier delays, weather, or high-volume periods such as holidays.
Shipping Rates
Orders of $50 or more (before tax) qualify for free shipping. - Orders under $50 are charged a calculated shipping rate at checkout based on package weight and destination.
Shipping Regions
We currently ship to addresses within the United States only. We do not offer international shipping at this time.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package’s progress.
Shipping Delays
While we work with reliable carriers, delivery times are estimates and not guarantees. Delays caused by the carrier, weather, or circumstances outside our control are not the responsibility of Purple Peacock, though we’re happy to help track down a delayed package.
Lost or Missing Packages
If your tracking shows delivery but you haven’t received your package, please contact us within 7 days at info@puplepeacockllc.com so we can investigate with the carrier.
Incorrect Shipping Addresses
Please double-check your shipping address at checkout. Purple Peacock is not responsible for orders delayed or lost due to an incorrect or incomplete address provided by the customer. If you notice an error, contact us immediately at info@puplepeacockllc.com or +1 (228) 264-8777 — we’ll do our best to correct it before the order ships.
Questions
For any shipping questions, reach out to info@puplepeacockllc.com or +1 (228) 264-8777.