Frequently Asked Questions (FAQ)

Do you have a physical store I can visit?

Our business address is 3200 B Ave, Gulfport, MS 39507. Please contact us before visiting to confirm whether in-person service is available. Our online store offers home goods, furniture care, and vintage-style hardware and decor.

What kind of products do you sell online?

Our online shop offers Display & Preservation, Furniture Care & Protection, Vintage-Style Hardware & Decor, and Furniture Moving & Home Setup products. Please check each listing for materials, dimensions, and included items.

How long does shipping take?

Orders are processed within 1–2 business days, then shipped via USPS, UPS, or FedEx with an estimated 5–6 business day transit time. Total estimated delivery is 6–8 business days from the time you place your order.

Do you offer free shipping?

Orders of $50 or more (before tax) ship free. Orders under $50 are charged a calculated shipping rate at checkout.

Do you ship internationally?

At this time, we ship within the United States only.

What is your return policy?

We accept returns within 30 days of delivery on unused items in their original condition. If your item arrives damaged or you received the wrong product, we cover return shipping and will send a replacement or refund. See our full Return & Refund Policy for details.

What payment methods do you accept?

We accept major credit and debit cards, and Shop Pay.

Can I change or cancel my order after placing it?

Because orders are processed quickly, contact us as soon as possible at info@puplepeacockllc.com or +1 (228) 264-8777 if you need to make a change. We’ll do our best to accommodate changes before an order ships.

How do I track my order?

You’ll receive a shipping confirmation email with tracking information once your order leaves our facility.

Are your hardware and decor pieces real antiques?

Our online product line consists of new, vintage-style reproduction hardware, decor, and home-care products designed to complement antique and vintage furniture. Product listings describe the actual item being sold.

How can I contact you?

Email info@puplepeacockllc.com or call +1 (228) 264-8777 with questions about a product or order.